TERMS

Place:
Based in Sweden
Contact: [email protected]


Ordering:
You will receive an order confirmation via email
Check for errors in confirmation and contact [email protected] if needed


Delivery:
Delivery time is 1-3 weeks and depends on the distance of the shipping location.
Orders placed on weekends sent on following Monday
Contact [email protected] for delays in delivery


Prices:
Listed in SEK and include 25% VAT inside EU
The customer pays import tax and duty in the specific country
Prices may be adjusted in case of supplier changes, misprints, or inaccuracies


Right of withdrawal & return:
14-day statutory right of withdrawal and return for customers worldwide
Contact [email protected] to exercise right of withdrawal
The customer is responsible for returning the product within 14 days after delivery in good condition, the customer is responsible for shipping and package related to the return.
Right of withdrawal doesn't apply to certain products (e.g. sealed products, custom-made products, completed services, perishable goods, loose newspapers/magazines)


Claims and complaints:
Inspect products before sending
Contact [email protected] for approval before returning defective item
Email [email protected] to make a complaint
Refund for defective product in accordance with consumer protection legislation
Responsible for return shipping in approved complaints


Limitation of liability:
Not responsible for indirect damages caused by product
Not responsible for delays or errors caused by circumstances beyond control (e.g. labor conflict, fire, war, authority decision, supplier delivery)
Not responsible for product characteristics changed by supplier or other factors beyond control